Frequently Asked Questions
Everything you need to know about your Ninepine experience.
What is the standard shipping timeframe?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location.
How do I initiate a return or exchange?
You can return unworn items with original tags within 30 days of delivery. Visit our online returns portal to generate a prepaid shipping label.
What materials are used in Ninepine apparel?
We prioritize premium, high-performance fabrics including recycled polyester, organic cotton, and our signature moisture-wicking blends.
How should I care for my garments?
To maintain the longevity of your clothing, we recommend machine washing cold with similar colors and air drying whenever possible.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your destination.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and flexible financing options like Klarna and Afterpay.