Returns & Exchanges

We want you to be completely satisfied with your Ninepine essentials, which is why we offer a 30-day window for returns and exchanges on all items in original, unworn condition. Our streamlined process ensures that finding your perfect fit is as seamless as wearing our technical fabrics.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back or exchange.

• 2.
  Prepare the Package

  Place the items in their original packaging with all tags attached, ensuring the products are free from makeup, pet hair, or signs of wear.

• 3.
  Attach Your Label

  Download and print the prepaid shipping label provided via email, then securely affix it to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand your package to the designated courier service and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of arrival.